Testimonials

What some of Our Customers are Saying...

image21

Dena F.

These guys are amazing. My first summer living in a house with an enormous in-ground pool was extremely exhausting and I felt completely lost. The next summer, I called Pool Pals and it took a huge weight off my shoulders. They taught me how to clean and maintain the pool and fixed my filter that was no longer working properly. They do great work and are very thorough. If I ever had any questions, they always took the time to answer and help me out. They are responsible for the opening, weekly maintenance and closing of my pool now and I could not be happier with their services. I highly recommend them! 

Kendall N.

These guys are awesome. They know pools and customer service.

Jeff P.

Service has been fantastic. They know pools and are very attentive to the customer. We hired Pool Pals to install a safety cover last fall for our raised beam pool and it fits perfectly. Professional installation. Excellent experience and highly recommend them.

Mike F.

I have literally gone through a handful of pool companies in only my second season as an owner.

Pool Pals does what is expected, communicates effectively and their prices are more than reasonable.

I highly recommend this company.

Arthur S.

You have to hire this team!!!

John K.

They are great. Very prompt and customer focused. Service was done to my satisfaction. Had a minor issue with my equipment and Pool Pals was quick to answer my call and guide me through resolution even though it had nothing to do with the service done

I will continue to use Pool Pals.

Erika L.

They were great. I expected a delay due to being peak season and my first time for services. He called within the day of my email. He tried to fit me in over the weekend and called each day to let me know what was up. He came out at 8am on Monday. He was quick to diagnose the problem and fixed it right then. Had the right parts in his truck. He was considerate and answered my many questions. The pump is working great now four days later. Very pleased with the work and price.

Tom R.

Pool Pals are very responsive. They’ve never left our pool anything but clear, clean, and balanced. I recommend Pool Pals for all pool service and maintenance needs.

Rich B.

My Family and I have used Pool Pals since 2004 to open, maintain and close our pool. They are professional, friendly and great at what they do! Pool Pals is a call or text away if you have any issues. If you own a pool you need to use Pool Pals! 

Ken B.

Extremely happy with the services provided. I will continue to use Pool Pals for all my pool needs.

Amy B.

I just wanted to give a shout out to Justine. She did a fantastic job opening my pool and is extremely knowledgeable and friendly.  You have a keeper!
 

Michelle K.

Thank you very much!  The service you and your team provide is unmatched.  The crew that opened our pool this year was great.  Thanks for everything.

Elaine C.

I just want you to know how wonderful you and your team are. I am so thankful that you take care of my pool. Justine is great and did such an amazing job. Thank you so much for being so dependable and I really appreciate it so much. Thanks a million, Elaine 

Jeff F.

Dear Matt,

THANK YOU!!

You were referred to me by a current customer. Your team saved our 4th of July family reunion. Eric and another on staff had it vacuumed and left our pool clear, clean and chemically perfect.

If available I would like to use your services for future openings and closings. Again Thank You!!

Kelly M.

I just wanted to thank you again for coming by today on such short notice and spending all that time going over everything for no charge. I cannot thank you enough and I’m still amazed... as I said, I feel companies and gestures as such just do not exist in our world today!  I can clearly see why you come so highly recommended and have such a great reputation! It’s very refreshing to see!

Keri D.

Wow! Totally exceptional service. Needed urgent help with our pool and Matt's response was immediate and he worked a miracle on our pool. It looks amazing, the turnaround time was unbelievable and his cost was very fair. I wouldn't consider anyone else now. Thank you!!!

Liz C.

Matt and the team at Pool Pals offer terrific quality service. I have recommended Pool Pals service at any opportunity. They have great advice on maintaining your pool and their work is timely and efficient. Thanks again Matt for years of great pool service from Pool Pals! 

Help us Improve Our Service

Please take a moment to let us know where we can improve or share some kind words.

Thank you for your business, continuous loyalty, patience and understanding over the past 17 years.

Pool Pals, Inc.

Call or Text Customer Service: 508-264-4000 Franchise Inquiries: 774-291-2981 info@poolpalsfranchise.com

Our Services

Contact Us

Franchise Opportunity

Find out more

Available Territories

Check them Out