Ahead of Customer's Expectations and Behind Every Franchisee.

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Matthew J. Khouri

Founder and Chief Executive Officer

As Founder and CEO, Matt oversees the day to day operations for Pool Pals, Inc. servicing our original area, Mason James, LLC responsible for our commercial properties including our training facility and Madison Lynn, Inc. operating the Pool Pals' franchise company.

Training, support, guidance, aid and quality control are just some of his main priorities though he does prefer the opportunities he gets to roll up his sleeves and get his hands dirty.


While raised in Franklin Mass, Matt got the entrepreneurial bug early in life by selling tomatoes from his grandparents garden and walking a dog before school every morning for $1.

The urge must have faded a bit as he hit his teens while working several random jobs through those years including retail, sweeping warehouse floors, landscaping, teaching pre-school and even joining the military at the age of 17.


After those experiences, the urge came rushing back as he discovered what he really wanted to accomplish in life but didn't know how just yet. He decided to attend college and major in business. While attending, which allowed a perfect schedule to pursue a pool cleaning service, he started Pool Pals in May of 2003 and the rest is history.


When he is not in the garage tinkering around or building something, you'll find Matt enjoying time with his wife and their two active children.

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Mike Besso

Consultant

As the company's consultant, Mike's main responsibility is the Instruction and Support of CPO Certification, Basic Electrical Training and Technical Aid.


While raised in Wayland Mass, Mike entered the pool industry early in life at the age of 16 and has excelled in it ever since!


He first started as a stock boy at Bicknell Pools before it was bought out by a bigger company. At that time he accepted a job at Central Pools in Framingham MA, one of the best pool installers in the area, and worked his way up to a VP position which he stayed at for the majority of his career.


Mike decided to join us during our franchise venture start-up though you could say he's been with us since 2003 as our unofficial consultant.


When he is not rebuilding and riding motorcycles, you'll find Mike enjoying time with his Wife, two children and three grandchildren.

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Justin Durant

Vice President of Operations 

As VP of Operations, Justin's main responsibility is the Execution, Instruction and Support of Basic Plumbing, Equipment Install, Salt Generation, Chemistry and Water Balance.


While raised in Franklin Mass, Justin worked for the Town of Natick after high school until he joined us here in 2009 and quickly moved up the ranks.


He is a skilled finish carpenter among many other talents he posses in general building and construction.


When he is not on the golf course, you'll find Justin enjoying time with his Wife and two children.

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Leah Khouri

Vice President of Marketing 

As VP of Marketing, Leah is responsible for Public Relations, Social Media, Search Engine Optimization, Website Development and Customization in addition to general franchisee support.


While raised partly in Florida and partly in Franklin Mass, Leah attended college after graduating high school for marketing. She pursued a career in hair design until the birth of her first child when it was decided she was going to take a few years to stay at home.


Leah decided to join us during our franchise venture start-up though you could say she has always been our unofficial social media guru.


When she is not at a yoga class or on the beach, you'll find Leah enjoying time with her husband and two active children.

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Eric Plakias

Director of Franchise Sales and Development 

As Director of Sales and Development, Eric's main responsibility is the sales process of a potential new franchisee in addition to the instruction and support of general business procedures and operation manual management.


While raised in Franklin Mass, Eric attended college at UMass Amherst majoring in Communications after graduating high school.


Eric started with us part time at the age of 14 as an after school job and continued throughout college. He decided to join us full time after hearing of our franchise venture.


When he is not at a concert or playing hockey, you'll find Eric pursuing his true passion; writing screen plays.

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David Marchand

Senior Foreman and Franchise Development 

As one of our Senior Foreman, David's main responsibility is the Execution, Instruction and Support of our Service Equipment, Service Vehicle Set-Up, Chemicals, Pool Deck Powerwash / Sealant, Gunite Pool Drain / Powerwash and Aboveground Pool Removal.


While raised in Franklin Mass, David pursued a career in professional hockey after graduating high school. Unfortunately he injured his knee and could no longer continue his pursuit. He does however currently coach the Franklin High School hockey team.


David started with us back in 2007, our longest running staff member if we're not counting Mike's unofficial role.


When he is not on the ice, you'll find David enjoying time with his three talented children.

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Kevin Michael

Senior Foreman and Franchise Development

As one of our Senior Foreman, Kevin's main responsibility is the Execution, Instruction and Support of our Closing Service and Installation of Safety Covers.


While raised in Wellesley Mass, Kevin attended college at UMass, Amherst after graduating high school. He ended up in Orlando, Florida pursuing a career in the hospitality industry until he decided to come back up north after accepting a job at Boston medical in the IT department.


Kevin has been with us since 2014 and is quickly moving up the ranks.


When he is not Cape bound with his family, you'll find Kevin attending any and all Boston sports games.

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Matthew Colace

Senior Foreman and Franchise Development

As one of our Senior Foreman, Matt's main responsibility is the Execution, Instruction and Support of our Opening Service, Our Weekly Service and Our Company Policies.


While raised in Franklin Mass, Matt earned his associates degree while attending Southern Maine Tech after graduating high school. Being a big  proponent of the hospitality industry, Matt has worked almost his entire life at his family's local restaurants as a cook, server and may be the best bartender in the area which he still currently pursues.


Matt has been with us since 2014 and quickly moving up the ranks.


When he isn't playing his regular Sunday softball game, in the kitchen cooking or bartending on Wednesday nights, you'll find Matt enjoying time with his wife and daughter.

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Justine Grassey

Junior Foreman

As one of our Junior Foremen, Justine is responsible to perform and aid us in all of our services as well as offer support and training to our techs and apprentices.


While raised in Franklin Mass, Justine attended MassBay for Criminal Justice after graduating from Norfolk County Agricultural High and is currently attending SNHU.


Justine has been with us since 2016 and quickly moving up the ranks.


When she is not watching a Bruins game, you will find Justine on the ice or on a boat fishing fresh or salt water.

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Andrew Aronovitz

Junior Foreman

As one of our Junior Foremen, Andy is responsible to perform and aid us in all of our services as well as offer support and training to our techs and apprentices.


While raised in Franklin Mass, Andy received his bachelor's degree in business management from Johnson and Wales University. He managed an entire restaurant staff for several years until he decided to try a different industry.


Andy has been with us since 2017 and quickly moving up the ranks.


When he is not running a marathon on a treadmill at the gym, you'll find Andy in the kitchen whipping up something.

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Robert Gomes

Service Technician


As one of our Technicians, Robbie is responsible to perform and aid us in all of our services as well as offer support and training to our apprentices.


While raised in Milford Mass, Rob pursued a career in Corrections after graduating high school when shortly after decided to try a different industry.


Robbie has been with us since 2015 and quickly moving up the ranks.


When he is not traveling south to Florida where he often spends the winters, you'll find him in the gym pumping iron.

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Christopher Roberts

Service Technician

As one of our Technicians, Chris is responsible to perform and aid us in all of our services as well as offer support and training to our apprentices.


While raised in Franklin Mass, Chris attended UMass Dartmouth after graduating high school. While pursuing a career in the hospitality industry, he accepted a job at The Bellagio in Las Vegas until he decided to come back east to continue his career in the same industry.


Chris has been with us since 2017 and quickly moving up the ranks.


When he is not throwing darts at the Uptown, you'll find Chris playing cards with his buddies.

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Andrew Limanek

Service Technician

As one of our Technicians, Andrew is responsible to perform and aid us in all of our services as well as offer support and training to our apprentices.


While raised in Uxbridge Mass, Andrew attended Mass Bay after graduating from Blackstone Valley Tech. After pursuing a career as an auto body technician, he decided to change his industry and eventually became a restaurant manager which he pursued for several years.


Andy has been with us since 2017 and quickly moving up the ranks.


When he is not showing his talents by drawing one of his illustrations, you'll find Andrew in the kitchen whipping up something.

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Jonah Koenig

Apprentice

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Brian Sugrue

Apprentice

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Brian Czuba

Apprentice

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